Privacy Policy

Wagspry ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, process, disclose, store, and safeguard your personal information when you access or use our website, products, services, mobile applications, social media pages, customer support channels, and any related services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to the collection, use, disclosure, and processing of your information as described herein.

If you do not agree with any portion of this Privacy Policy, you should discontinue use of our Services immediately.

1. Information We Collect

We may collect information directly from you, automatically through your use of our Services, and from third-party sources.

A. Information You Provide to Us

We may collect personal information that you voluntarily provide, including but not limited to:

• Full name
• Email address
• Telephone number
• Shipping address
• Billing address
• Payment information
• Order history
• Account credentials
• Customer service inquiries
• Product reviews and feedback
• Survey responses
• Marketing preferences
• Any other information you choose to provide

Failure to provide certain information may limit your ability to access certain features or complete purchases through our Services.

B. Payment Information

Payment transactions are processed by third-party payment processors.

We do not store complete payment card information on our servers. Payment information is transmitted directly to our payment processing providers and is governed by their respective privacy and security policies.

We encourage you to review the privacy policies of any payment providers used during checkout.

C. Information Automatically Collected

When you access our Services, certain information may be collected automatically, including:

• Internet Protocol (IP) address
• Browser type and version
• Device identifiers
• Operating system
• Internet service provider
• Referring and exit pages
• Pages viewed
• Clickstream data
• Date and time of access
• Geographic location information derived from IP address
• Website interaction data
• Advertising identifiers
• Cookie identifiers

This information may be collected through cookies, web beacons, pixels, tags, scripts, and similar technologies.

2. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, personalize content, analyze website traffic, detect fraud, and measure advertising effectiveness.

Cookies may be categorized as:

Essential Cookies

Required for website functionality, security, shopping cart operation, and payment processing.

Analytics Cookies

Used to understand user behavior, website performance, and visitor interactions.

Functional Cookies

Allow websites to remember user preferences and settings.

Advertising Cookies

Used to deliver relevant advertisements and measure advertising performance across platforms.

By continuing to use our Services, you consent to our use of cookies unless disabled through your browser settings.

Please note that disabling cookies may affect website functionality.

3. How We Use Your Information

We may use your information for legitimate business purposes including:

• Processing and fulfilling orders
• Providing customer support
• Managing accounts
• Verifying customer identity
• Processing payments
• Delivering products and services
• Providing warranty support
• Improving website functionality
• Personalizing user experiences
• Conducting analytics and research
• Preventing fraud and abuse
• Enforcing our terms and policies
• Sending service-related communications
• Sending promotional and marketing communications
• Complying with legal obligations
• Protecting our rights, property, and interests

We may combine information collected from multiple sources to improve our Services and business operations.

4. Disclosure of Information

We do not sell personal information to third parties.

However, we may disclose information under the following circumstances:

Service Providers

We may share information with trusted third-party vendors that assist with:

• Payment processing
• Order fulfillment
• Warehousing
• Shipping and logistics
• Customer support
• Website hosting
• Analytics
• Marketing and advertising
• Fraud prevention
• Email communications

These providers are authorized to use personal information only as necessary to provide services on our behalf.

Legal Requirements

We may disclose information if required by law or where we reasonably believe disclosure is necessary to:

• Comply with legal obligations
• Respond to lawful requests
• Protect public safety
• Investigate fraud
• Enforce our agreements
• Protect our legal rights

Business Transfers

In connection with any merger, acquisition, financing, restructuring, sale of assets, or similar transaction, personal information may be transferred as part of the business assets involved.

5. Advertising and Analytics

We may use third-party advertising, marketing, and analytics partners including but not limited to:

• Meta Platforms (Facebook and Instagram)
• Google
• TikTok
• Shopify
• Klaviyo
• Google Analytics

These third parties may collect information regarding your interactions with our Services and other websites to provide personalized advertising, audience measurement, and campaign performance analysis.

You may opt out of certain targeted advertising activities through your browser settings or applicable industry opt-out programs.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill contractual obligations
• Process transactions
• Resolve disputes
• Enforce agreements
• Meet legal, accounting, and tax obligations
• Maintain business records

Retention periods may vary depending on the nature of the information and applicable legal requirements.

7. International Data Transfers

Because Wagspry operates internationally, your personal information may be transferred to, stored, or processed in jurisdictions outside your country of residence.

These jurisdictions may have data protection laws that differ from those in your country.

By using our Services, you expressly consent to such transfers where permitted by law.

8. Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

9. Your Privacy Rights

Subject to applicable laws, you may have rights regarding your personal information, including:

• Right of access
• Right to correction
• Right to deletion
• Right to object to processing
• Right to restrict processing
• Right to withdraw consent
• Right to data portability

Requests may be submitted by contacting us using the information provided below.

We reserve the right to verify your identity before processing any request.

10. Children's Privacy

Our Services are not directed toward individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete such information.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Changes will become effective immediately upon posting the updated version on our website. Your continued use of the Services following any modifications constitutes acceptance of the revised Privacy Policy.

12. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Wagspry
Email: hello@wagspry.com

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.